Refund policy

SOMETHING WENT SIDEWAYS? WE’VE GOT YOU.

Please choose your size and color carefully before placing your order. We don't accept returns or refunds for change of mind, incorrect size selection, or incorrect color selection.

But if your gear arrives damaged, defective, misprinted, or different from what you ordered, that's a different story.

Contact us within 30 days of delivery at support@mountyard.com with your order number and a few clear photos showing the issue.

Once we've reviewed the issue, we'll arrange a replacement or refund, as appropriate.

In some cases, we may ask you to return the item. If a return is required, we'll provide instructions before you send anything back.

Please don't send anything back without contacting us first. Mystery packages make terrible hiking companions.

Questions? Email support@mountyard.com.

We'll get you sorted and back out there.